The World's First Cultural Intelligence (CQ) Center

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Researchers and Related Areas of Expertise

Cultural Intelligence and Leadership

Ang Soon asang@ntu.edu.sg
Theory and Measurement of Cultural Intelligence

  • Essential cultural knowledge in Cultural Intelligence
  • Measuring and assessing Cultural Intelligence
  • Strategic stereotyping in developing Cultural Intelligence

Chan Kim Yin akychan@ntu.edu.sg
Cultural Intelligence and Leadership

  • Cultural values and leadership
  • Culture and motivation-to-lead

Fu Ho-Ying ahyfu@ntu.edu.sg
Chinese and Western Value Systems in Bi-Culturalists

  • Cognitive association of cultural knowledge
  • Chinese and Western moral values in negotiation and conflict resolution
  • Cultural change in multicultural societies

Jeffrey Kennedy ajeffrey@ntu.edu.sg
Global Leadership Styles

Christine Koh askkoh@ntu.edu.sg
Cultural Audits and Assessment of Cultural Intelligence

  • Measuring and assessing Cultural Intelligence
  • Cultural Intelligence and cross-cultural adjustment
  • Effectively managing foreign knowledge workers

Ng Kok Yee akyng@ntu.edu.sg
Culturally Intelligent Leadership

  • Motivating a diverse workforce
  • Leading multicultural teams
  • Transforming a global organization

Priscilla Rogers arogers@ntu.edu.sg
Culturally Intelligent Communications Management

  • Cross-cultural communications for business professionals
  • Tools for communication assessment and training

Tan Joo Seng ajstan@ntu.edu.sg
Cross-Cultural Negotiation & Conflict Management

  • Assessing and profiling cross-cultural negotiation and conflict management styles
  • Developing effective strategies & skills for cross-cultural negotiation
  • Managing and resolving conflicts across cultures

Irene Wong aiwong@ntu.edu.sg
Communication Strategies for the Multi-Cultural Workplace

  • Strategies for communicating sensitively with people from other cultures
  • Being sensitive to others' verbal and nonverbal behavior
  • Adapting to the communicative preferences of those from another culture

Star Soh (Adjunct Professor) astarsoh@ntu.edu.sg
Cross-Cultural Psychology

  • Cultural intelligence in organisational socialisation and adaptation
  • Cross-cultural measurement
  • Cross-cultural leadership and training

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Human Capital Management across Cultures

Chan Teng Heng achanth@ntu.edu.sg
Global Practices in Quality Management

  • National differences in quality management
  • National evolution of QM practices
  • Business transformation across countries

Irene Chew penny@pmail.ntu.edu.sg
Strategic HR across Cultures

  • Importance of strategic human resource practices
  • Effect on work force
  • Effect on firm performance
  • Differences across cultures

Fang Yong Qing ayfang@ntu.edu.sg
Culturals and values at workplace

  • Chinese management practices
  • Chinese culture and value system
  • Culture's impact on employee behaviors and organization performance

Lee Chay Hoon achlee@ntu.edu.sg
Management of Global Talent

  • Underemployment among self-initiated expatriates
  • Work roles and psychological resources among global workers
  • Comparison of work values across cultures.

AAhad M Osman-Gani aahad@ntu.edu.sg
Performance Development of International Managers

  • Developing expertise for successful overseas assignments
  • Expatriate performance improvement
  • Human resource development interventions for Cultural Intelligence competencies

Hesan Quazi ahaquazi@ntu.edu.sg
Global Practices in Compensation and Benefits

  • Managing pay in different cultures
  • Managing expatriate pay
  • Managing pay for the global managers

Cheryl Tay actay@ntu.edu.sg
Cultural Intelligence in Managing Workplace Diversity

  • Cultural Intelligence in effective interpersonal relations in the workplace
  • Effective management of recruitment & selection of diverse workforce
  • Performance management and costing of diverse workforce behaviors

Klaus J Templer akjtempler@ntu.edu.sg
The Culturally Intelligent Expatriate

  • Selection for expatriate success
  • Cultural Intelligence, cross-cultural adjustment, and expatriate work performance
  • Cultural Intelligence and the expatriate spouse

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Knowledge and Networks in Multinational Teams

Violet Ho atwho@ntu.edu.sg
Cross-Cultural Social Networks in Organizations

  • Informal social networks in organizations
  • Social network characteristics across organizational and national boundaries
  • Managerial cognitive accuracy of social networks in global organizations

Josephine Lang acylang@ntu.edu.sg
Cross-cultural Knowledge Acquisition and Sharing

  • Value Creation through merging diverse knowledge streams
  • Managing social and cultural structures to enable knowledge integration

Wee Beng Geok abgwee@ntu.edu.sg
Asian Business Case Research (www.asiacase.com)

Wong Sze Sze
Knowledge Management in Multinational Teams

  • Developing learning networks in diverse teams
  • Assessing collective capabilities in multinational teams
  • Cultivating knowledge transfer across teams

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Cross Border Strategic Alliances

Robert S. Boyd arsboyd@ntu.edu.sg
Cross-Border and Global Mergers & Acquisitions

  • Valuation and strategy
  • Negotiation
  • Due diligence
  • Integration

Shobha Das asdas@ntu.edu.sg
International Diversification Strategies

  • Effect on performance
  • Impact of external shocks
  • Utilization of firm resources

Pamsy Hui apzhui@ntu.edu.sg
Organizational Design for Knowledge Work Integration across Organizational Cultures

  • Structure for effective coordination of work in sourcing relationships
  • Leveraging inter-firm relationships for performance
  • The impact of local socioeconomic and institutional conditions on global competition

Changsu Kim acskim@ntu.edu.sg
International Strategic Alliances

Neo Boon Siong absneo@ntu.edu.sg
Transforming Organizational Culture and Performance

Lai Si Tsui-Auch alstsui@ntu.edu.sg
Cross-National Studies in Organizational Design

  • Management structures of family businesses and state-controlled enterprises
  • Learning strategies of entrepreneurial enterprises
  • Trust and control mechanisms in multinational corporations.

Wan Chew Yoong acywan@ntu.edu.sg
Competitive Intelligence and Scenario Planning across Borders

  • Corporate radar scanning
  • Contingency and business continuity planning
  • Business systems redesign and models
  • Developing competitive and geo-political scenarios

Wee Chow Hou achwee@ntu.edu.sg
Sun Zi's the Art of War and International Business Strategy

  • Doing business in China
  • Integrating the best of east and west business practices and strategies
  • Understanding the mindset of the Chinese strategist
  • Bridging east and west, past and present, philosophy and management

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International Marketing, Branding and Consumer Behavior

Cindy Chung acchung@ntu.edu.sg
Cross-Cultural Consumer Behavior

M Krishna Erramilli amkerramilli@ntu.edu.sg
Cross-National Entry and Expansion Strategies

Sharon Ng angsl@ntu.edu.sg
Branding and Brand Extensions across Cultures

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Global IT and Innovation Management

Cecil Chua aehchua@ntu.edu.sg
Cultural Norms in Virtual Communities

Vijay Sethi avsethi@ntu.edu.sg
Cross-Cultural Comparisons of Process Re-engineering Practices

Sia Siew Kien asksia@ntu.edu.sg
Cultural Variations in "Best-Practices" Business Processes

Daniel Simonet adaniel@ntu.edu.sg
Comparative Health Care Systems across Nations

  • Strategies of pharmaceutical companies
  • Comparison of health care systems
  • Patient and physician satisfaction

Christina Soh acsoh@ntu.edu.sg
Cultural "Misalignments" in IS Implementation

Tung Lai Lai alltung@ntu.edu.sg
Cultural Influences on Decision Conferencing