The World's First Cultural Intelligence (CQ) Center

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About the CLCI

The Center for Leadership & Cultural Intelligence (CLCI) is the first research center in the world to focus on the research and development of Cultural Intelligence.

At the Center, we recognize that rigorous research and development on CQ is essential to the success of individuals and organizations in the increasingly challenging business environment. Hence, our mission is to lead in the generation of knowledge, products, and programs (KPP) for growing culturally intelligent individuals and organizations.

As part of the Nanyang Business School (Nanyang Technological University) that is strategically located in Asia, CLCI has extensive collaborations with researchers and scholars from Asia, North America and Europe.

The Center is headed by its Executive Director, Professor Ang Soon from the Nanyang Business School.

 


"The culturally intelligent manager is an effective manager who engages people from other cultures with confidence. Cultural intelligence is a competitive advantage, and managers who ignore it do so at their own peril."

- Professor Hong Hai
Dean, Nanyang Business School
(2004-2007)

 

 

 

Mission of CLCI

To lead in generation of Knowledge, Product and Programs (KPP) for growing culturally intelligent individuals & organizations.

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Achievements of CLCI

In collaboration with international researchers, our achievements include:

 

 

 

 


 

Cultural Intelligence: Individual Interactions Across Cultures
P. Christopher Earley and Soon Ang
ISBN: 0804743126 paper ISBN: 0804743002 cloth, 400 pages, 2003

In a global market where international teams, initiatives, and joint ventures are increasingly common, it is extremely important for people to integrate themselves quickly in new cultures. Effective strategies for selecting and training people on global perspectives are critical for managing businesses. Current theories in management and psychology do not provide adequate frameworks to explain the successes or failures of people working and managing in foreign cultures. In this book, the authors develop the idea of cultural intelligence and examine its three essential facets: cognition, the ability to develop patterns from cultural cues; motivation, the desire and ability to engage others; and behavior, the capability to act in accordance with cognition and motivation. In their presentation of this new conceptual framework, the authors provide a critical review of the existing literature. They explore the fundamental nature of cultural intelligence and its relationship to other frameworks of intelligence.

Abstract taken from Stanford University Press website.

paper price: US$27.95 hardcover price: US$70.00
Buy this book at Stanford University Press, Amazon.com and Barnes & Noble

 

 

 

 

 

 

 

 

 

Strategies for Effective Cross-Cultural Negotiation
Tan, Joo Seng; Lim, Elizabeth
ISBN: 0071234780, 232 pages, 2004

This book is about strategic negotiation across cultures. It is written for negotiators and students of negotiation who seek to understand the principles and processes of cross-cultural negotiation and develop effective strategies for negotiating in different cultures. This book is designed to: (1) present the strategies, techniques and dynamics of the negotiation process, (2) elaborate on key cultural values and norms in China, Japan and India, (3) draw key lessons on negotiating strategies in various cultures from detailed case studies, (4) marry cross-cultural research framework and research findings with practitioners' negotiating experience, (5) present a F.R.A.M.E. approach for cross-cultural analysis of negotiations with the Chinese, Japanese and Indians, and (6) offer practical negotiation tips (the do's and don'ts) for cross-cultural negotiation.

This book takes a completely different approach in the analysis of cross-border negotiations by examining the negotiations of US multinational companies in three major economies in Asia: China, Japan and India. Using a case study approach, the book presents an incisive analysis of the successes and failures in cross-cultural negotiations. Further, it provides valuable insights that will deepen negotiators' understanding of cross-cultural negotiations as well as strengthen negotiators' capability to deal with major issues in cross-cultural negotiations.

Abstract taken from McGraw Hill website.

Price: US$ 15.50
Buy this book at McGraw Hill Education, Amazon.com

 

 

 

 

 

 

 

 

 

CQ: Developing Cultural Intelligence at Work
P. Christopher Earley; Soon Ang and Tan, Joo-Seng
ISBN: 0-8047-4313-4, 264 pages, 2006

This book explains to those living and working in another country how to identify and develop their Cultural Intelligence, or CQ. Cultural intelligence is an outsider’s natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner.

CQ is distinguished by three core features: the head, or the ability to discover new information about a culture; the heart, or one’s motivation and confidence in dealing with a culture; and the body, or the capability to adapt actions and behavior so that they are appropriate in a new culture.

A manager with a high CQ can enter into new cultural settings - national, professional, organizational, regional and immediately understand what is happening and why, confidently interact with people, and engage in the right actions. Filled with real-world examples and case studies, this book explains how to assess one’s own skills and improve one’s CQ.

Abstract taken from Stanford University Press website.

Price: US$ 29.95
Buy this book at Stanford University Press, Amazon.com

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